---
title: "Mercado Libre"
---

## Sync your Bolder ecommerce with Mercado Libre

> **Info**
>
> [**Sync**](/en/platform-access/bolder-sync) is currently in **Beta.**
>
> [Check your account for the costs associated with activation and operation](https://start.onbolder.com/services).

Mercado Libre (MeLi) has become the largest sales platform in Latin America, especially in Chile. Thanks to its wide audience, the platform is an excellent opportunity to showcase your product catalog, which lets you reach more potential customers across the country.

Turning on the integration between your Bolder store and Mercado Libre has many advantages, especially when it comes to centralizing the management of your business. Instead of manually managing inventory, prices and orders both in your store and in Mercado Libre, the API syncs this data automatically. This saves you time and resources, so you can keep everything up to date from one place.

The API integration allows a direct connection between your Bolder store and the Mercado Libre platform, **automating** **part of the processes****.**

## Operations currently available in Sync

> **Info**
>
> To make this connection in Sync, you must first create your catalog directly in Mercado Libre, in your seller profile. The integration does not send product detail information or its associated images.
>
> For the sync to succeed, products must have the same SKU in Bolder and in Mercado Libre.

-   **Stock updates**: MeLi receives stock update data from Bolder, but not the other way around. Bolder does not receive stock change data from MeLi.
    
    The information Bolder sends to MeLi works in real time, so any stock change is sent automatically, except for products under review.
    
-   **Price updates**: MeLi receives price update data from Bolder, but not the other way around. Bolder does not receive price change data from MeLi.
-   **Order creation:** MeLi sends orders to Bolder. Orders from the platform are recorded separately alongside all the orders from your ecommerce. Bolder never pushes orders into MeLi.

> **Danger**
>
> Under Mercado Libre's policies, products that are **under review** **cannot be updated**, so any change to the product's stock or prices will not be sent until the platform approves it.

![](/media/448-1.webp)

## Steps to turn on syncing

### Signing up for the Sync service

From your [Bolder account](https://start.onbolder.com/services), you must activate the Sync service. This starts a 30-day trial period, and afterward you can choose a plan if you want to keep using it - *This will apply once the service's beta version ends.*

![](/media/448-2.webp)

### Activating services

Go to the [Sync](https://sync.onbolder.com/index) admin panel\> In the `services` section you must activate `Mercado Libre` . When you start the process, it will take you to the MeLi platform to log in, and once you complete the steps, it will be active.

![](/media/448-3.webp)

### Channel settings

Once the services are activated, you can make the settings required for syncing.

In this case, go to Mercado Libre > Settings

-   **Stock connection to Mercado Libre**: Here you must define the warehouse the stock will be synced from. It must be a single, non-combined warehouse. Here you can filter which products will be synced: all created products or only visible ones.
    
    You can also configure the destination options in MeLi.
    
    This connection is optional; it can be active or not.
    
    ![](/media/448-4.webp)
    
    ![](/media/448-5.webp)
    

-   **Price connection to Mercado Libre :** Here you must define the source for the price sync connection.
    
    This connection is optional; it can be active or not.
    
      
    
-   **Order connection** **from** **Mercado Libre**: Orders placed on the MeLi platform will be sent to the active service, Bolder in this case. This way, all orders placed on MeLi will be created in your Bolder admin panel.
    
    This connection is optional; it can be active or not.
    

![](/media/448-6.webp)

Once the channels are set up correctly, the MeLi sync with your Bolder store will be operational.

## Channel: Mercado Libre

In the Sync admin panel, under Channels > Mercado Libre, you can review the information associated with the integration.

![](/media/448-7.webp)

### Summary

Summary of the current period. Here you will see the table of syncs performed for stock, prices and orders. If any of these syncs is not active, it will stay at 0.

Connections: Here you will see the additional connections of this channel. In this case, Mercado Libre can have an order connection from Bolder.

Latest updates: Here you can see the history of events performed so the information is matched correctly.

### Updates

Here you can see the table with the details of all the product updates made in the period.

![](/media/448-8.webp)

### Orders

List of orders that were placed on MeLi and sent to Bolder.

Once the order is confirmed in Mercado Pago, it is automatically sent to Bolder, and that is where the sync process for the order ends.

![](/media/448-9.webp)

Orders placed on MeLi are sent automatically to Bolder, so you can review all this information directly in the admin.

Here you can tell the orders apart by the platform icon and the numeric order code assigned by MeLi (different from the alphanumeric code of orders placed in your ecommerce). They also automatically get the `Mercadolibre` order tag. You can filter orders by this tag to review the list in more detail.

Once the order is recorded in Bolder, you can manage it the same way as all the orders from your ecommerce. You can change delivery states and send the corresponding notifications from the admin.

![](/media/448-10.webp)

> **Note**
>
> All **orders** placed on Mercado Libre will be sent to Bolder, **without exception**.
>
> All the products that make up the order, whether or not they are created in Bolder, will be sent in the order details. This is true whether or not there is a sync by SKU.
>
> When an order contains products that are not created or not synced, the only difference is that the order details will not have a direct link to those products, and the stock associated with the sale will not be deducted.

### Products

Here you can see the products that have been synced and their stock on each platform.

Important information about products:

-   For products to sync from Bolder to MeLi, they must have the same SKU on both platforms.
-   You can have only some products from your whole catalog, which will run a partial sync, or you can have the full catalog.
-   If products are under review, they will not be synced until MeLi approves them.
-   Paused products (paused manually or by MeLi) will still keep syncing.
-   Products that are created in MeLi but not in Bolder will still be considered when syncing the order, but no stock will be deducted when the order is created in Bolder.
-   Products that are created in both MeLi and Bolder with the same name but different SKUs will not sync, so no stock will be deducted when the order is created in Bolder.
-   Products with the same name but not the same SKU will not be deducted from Bolder's stock.

![](/media/448-11.webp)

### Settings

This is where the general behavior of the channel was initially set.

If you need to change any of the connections, you can do it directly here.

> **Danger**
>
> Now, from your Bolder admin panel, you will have direct access to all your Sync settings.
>
> ![](/media/448-12.webp)

> **Info**
>
> We hope you can use this integration, and please leave comments about your experience.
