---
title: "Sync"
---

***Sync*** is *a master key* designed to integrate and sync your ecommerce with other systems that are essential to running your business, such as ERPs, CRMs and the most popular marketplaces.

Through API integrations, real-time connections are established between your ecommerce and other platforms, automating critical processes and ensuring precise control of information, so your business can scale without losing operational control.

> **Note**
>
> This feature is available from the **Standard plan** onward and activating it is optional. Depending on the active services, ***Sync*** has an additional cost on top of your plan.

## How it works

The key to ***Sync*** working correctly is the setup of services and channels.

### Services: *External platforms*

A service is any external platform that your online store integrates with to exchange information. These can be shipping platforms, inventory management systems, marketplaces, among others. Syncing via API lets your ecommerce connect directly to these services to get data in real time. Services provide stocks, prices and orders, and receive stocks, prices and orders, depending on the type of platform.

Services currently available:

-   **MercadoLibre:** Provides orders - Receives stocks, prices
-   **Bolder**: Provides orders - Receives stocks, prices, orders
-   **Bsale**: Provides stocks, prices - Issues receipts and invoices
-   **AdobeCommerce**: Provides orders - Receives stocks, prices
-   **Prestashop**: Provides stocks, prices, orders - Receives stocks, prices
-   **Woocommerce**: Provides stocks, prices, orders - Receives stocks, prices, orders
-   **Shopify**: Provides stocks, prices, orders - Receives stocks, prices, orders
-   **Falabella**: Provides orders - Receives stocks, prices
-   **GoogleDrive**: Receives orders
-   **MercadoRipley**: Coming soon
-   **Laudus**: Coming soon
-   **Kame**: Provides stocks, prices - Receives orders
-   **Paris**: Coming soon
-   **OpenFactura**: Issues receipts and invoices
-   **Facele**: Issues receipts and invoices
-   **Facto**: Issues receipts and invoices
-   **Dtemite**: Issues receipts and invoices
-   **CorreosChile**: Shipment generator
-   **PedidosYa**: Shipment generator
-   **Cabify**: Shipment generator
-   **UberDirect**: Shipment generator
-   **Starken**: Shipment generator
-   **Shipit**: Shipment generator

![Overview of the Services available in Connections](/media/454-1.webp)

### Channels: where the sale happens

A channel is the interface that external services connect to, and where the sale or the final status change of an order or product takes place. If you are connecting an integration with your Bolder ecommerce, the channel is Bolder.

A service that works as a sales platform can be activated as

The channel is the entry point to the settings needed for syncs to work correctly.

### Connections

Connections set up communication between your ecommerce and external services. Once a connection is set up, any change the integration covers, such as an inventory update or the arrival of a new order, is reflected in real time on the other side.

Each **channel** can have different types of **connections**.

When you create a connection you must specify the source and the target, meaning where the information is sent from and who receives it.

This can vary in each case, since information is not sent in both directions.

## Activation and initial setup

### To activate this feature:

1.  Go to the Bolder admin panel.
2.  Go to the *Addons and Integrations* section and activate **Sync.**
    
    ![](/media/454-2.webp)
    
3.  Once active, you can access the settings from the admin side menu under Connections.

![](/media/454-3.webp)

### Activating services

Depending on the integration you want to set up, select the service or services, always choosing one as the channel, so it is the place where sales will happen.

> **Info**
>
> **Example 1 - Connecting Bolder with external services**
>
> 1.  Activate the Bolder service and the services you want to activate
> 2.  Set up the new service's information, token or access keys to activate it. In the detail of each service you can set up activation and see the connections it allows.
> 3.  In Channels, activate Bolder.
> 4.  Set up the channel's connections. Once active, the enabled syncs will run and you will see all the related information from the channel menu.
>
>     ![Connections available for your channel](/media/454-4.webp)
>
>
> ![View of the active Channel in Connections](/media/454-5.webp)

> **Info**
>
> **Example 2 - Connecting Bolder with Marketplaces as a channel**
>
> 1.  Activate the Bolder service and the Marketplace
> 2.  Set up the new service's information, token or access keys to activate it. In the detail of each service you can set up activation and see the connections it allows.
> 3.  In Channels, activate the Marketplace.
> 4.  Set up the channel's connections. Once active, the enabled syncs will run and you will see all the related information from the channel menu.
>
>     (See the MercadoLibre setup example)

  

**In an environment where omnichannel is no longer optional, we built a feature that brings together the management of products, inventory, prices, orders and customers, all in one place, to save time and let you focus on strategic decisions.**