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Push Notifications in Bolder

Description

Push Notifications let you send messages to the browsers of subscribed users, even when they are not browsing your store. This feature is great for sharing offers, news and important announcements.

Turning on Push Notifications

To turn on the feature, follow these steps:

  1. Go to the Bolder admin panel.
  2. Go to the Addons and Integrations section, in the Customer engagement category, and turn on Push Notifications (only available on the Bolder Pro plan).

After you turn it on, a new section will appear in the admin panel under WEB > Communication > Push Notifications.

Push notifications in the Bolder side panel

Setting Up the Subscription Message

So customers can subscribe to notifications, you need to set up the request message:

  1. Go to Design > Customize Design.
  2. Under Widgets, find Push notifications prompt.
  3. Turn this option on and customize the message and the pages where it will appear.
  4. Save your changes.

Notification subscription message setup

When a user visits your store, they will see a pop-up message asking if they want to receive notifications, with the options “Yes, turn on” or “Turn on later”.

Example of the subscription message

Creating a Push Notification

To create a notification, follow these steps:

  1. In your Bolder store admin, go to Communication > Push Notifications.

    Click “Create new”.

    Fill in the following fields:

    • Name: Subject or title of the notification.

      Body: Main message (up to 150 characters).

      Recipients: You can choose between:

      • All subscribers.
      • Contacts with a tag.
      • Contact group.
      • Total purchases.
      • Number of orders.
      • Location.
  2. Click “Create push notification”.

Form to create a new push notification

Advanced Settings

After you save the notification, advanced options become available:

  • Preview: See how the notification will look.
  • Associated image (optional): We recommend using an image in 1:1 format.
  • Link (optional): Takes the user to a specific page.
  • History: Record of creation and previous publications.
  • “Publish” button: Sends the notification in real time to subscribed users.

Advanced push notification settings

Final Considerations

  • Only users who have accepted the permission in their browser will receive notifications.
  • Notifications can be used for promotions, reminders or relevant news.
  • We recommend testing the preview before sending them to customers.

Example of a push notification

With these steps, you can turn on and set up Push Notifications in your Bolder store effectively.

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